Frequently Asked Questions (FAQ)

Welcome to Billetable – your go-to destination for searching. comparing and scoring the best event tickets around! Whether you're a concert enthusiast, a sports fan, or someone who simply loves live entertainment, we’re here to make your ticket-buying experience seamless and enjoyable.

General Questions

Billetable helps you find, compare and purchase tickets for various events by allowing you to simultaneously compare all available tickets for a single event across multiple ticket selling providers. This allows you to select the event of your choosing at a cost most suitable for you!
No, there are no additional fees for using our website. The ticket price you see is the same whether you use our link or go directly to the ticket seller.

Using the Website

Use the search bar on our homepage to enter the event name, date, or location. You can also browse through categories and trending events to find what you're looking for.
Yes, our search tool allows you to filter results by various criteria, including price range, location, and date, to help you find the perfect ticket.
: Click on the referral link provided on our website, which will redirect you to the ticket seller’s site. From there, you can complete your purchase as you normally would.
No, currently we do not offer any applications for iOS or Android. Using the web on your mobile device or computer is currently the only way you can utilize our website.

Account Management

No, creating an account is not necessary to browse and find your ideal tickets.
At this time, we do not have a rewards program. This offering may be introduced at a later point in time. You may sign up for to our mailing list to remain up to date with our latest offerings.

Support and Troubleshooting

For issues related to a specific purchase, please contact the ticket seller directly as they handle transactions and customer service. If you have trouble with our website, please contact our support team for assistance.
You can reach our customer support team by email at info@billetable.com. We aim to respond to all inquiries within 24 hours.
If you encounter a broken or incorrect referral link, please let us know by contacting our support team. We will investigate and fix the issue as soon as possible.

Privacy and Security

We do not collect any personal information on our website as you do not require an account to utilize our website.
No, we do not share your browsing history with third parties. We only use your data to improve your experience on our site and to provide relevant ticket recommendations.
Yes, you can opt in by enter your email and signing up for our mailing list and subsequently opt out at any time by enter clicking the “unsubscribe” link included in the email. You will only receive important change notifications upon your signing up.
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